SHIPPING CLAIMS

Thank you for shipping with Sugarlove Bakery. We want you to love your king cake! Unfortunately, once the king cake leaves the bakery it is out of our hands and into our shipper’s hands. We know things happen and will do everything possible to resolve any issues. Please describe exactly what happened and attach as many detailed photos as possible. At least one photo should show the shipping label. Claims will be handled within 2 business days M-F 9-5pm.

Shipping Claims Form

Name(Required)

First Last

Phone(Required)

Email(Required)

Do you know if shipping insurance was purchased?(Required)

Yes

Who was the shipment going to?(Required)

First Last

Where was the shipment going?(Required)

Street Address Address Line 2 City State ZIP Code

Please describe any issues that occurred during shipping:(Required)

Please attach photos of your shipment.(Required)

Drop files here or

Max. file size: 256 MB.

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SHIPPING CLAIMS

Shipping Claims Form

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